Privacy Policy for RenovateLondon.co.uk

Effective Date: 01/12/2024

1. Introduction

1pt Services Building & Refurbishment (“we,” “our,” or “us”), trading as RenovateLondon.co.uk, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website (renovatelondon.co.uk) or engage with our services. It also outlines your rights under the applicable data protection laws.

2. Information We Collect

  • Contact Information: Name, email address, phone number, and address.
  • Project Details: Information about your renovation or refurbishment needs.
  • Website Usage Data: IP address, browser type, pages visited, and time spent on the site, collected through cookies and similar technologies.
  • Communication Data: Messages or inquiries submitted via our contact forms or email.

3. How We Use Your Information

  • To respond to inquiries or requests submitted through the website.
  • To provide information about our services.
  • To process and manage leads for building and refurbishment projects.
  • To analyze website performance and improve user experience.
  • To comply with legal obligations and protect our legitimate business interests.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent, such as by submitting a contact form.
  • Contractual Necessity: To take steps at your request before entering into a contract.
  • Legitimate Interests: For purposes such as improving our services and marketing our business.
  • Legal Compliance: To fulfill our legal obligations.

5. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors who help us operate our website or deliver our services.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
  • Objection: Object to processing based on legitimate interests or for direct marketing.
  • Data Portability: Request transfer of your data to another service provider.

To exercise your rights, contact us at [Insert Contact Email].

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For more information, please refer to our Cookie Policy.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

1pt Services Building & Refurbishment
Company Number: 14330608
Website: www.renovatelondon.co.uk